Money First - Senior Software Engineer UKG Employee Review

2.0
18 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Fully paid benefits Unlimited PTO Great managers still exist at the lower levels

Cons

The executive team does not have the same level of appreciation for employees as the Ultimate Software team did. This is not Ultimate Software, no matter what anyone tells you. There are many of us still here, but we have no power. Individuals hired as virtual on certain teams are now null and void so are required to come into the office, regardless of working 10+ years virtual with excellent reviews. We recently lost an employee that was a 11+ year critical resource due to this policy. It directly impacts the customer, but upper management did not consider an exception and then wonders why our customer satisfaction scores are dropping. Woke - they announced the race of our diversity VP before he was hired, which is against federal law. They also signed a letter against the FL Parental Rights Bill, just as Disney did. (To be fair, USG was also radical left)

Explore other reviews about UKG

1.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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