Destroyed legacy - Manager UKG Employee Review

2.0
8 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Healthcare fully paid. UPTO, 401k match 45%.

Cons

Misdiagnosed problems leading to awful decision making by upper management. This is going to be management textbooks on what not to do in the future. You took 2 great companies, botched the merger by trying to pretend like it didnt happen at first and nothing would change. Then you got rid of all the leadership on 1 side of the merger (Ultimate Software), which by the way fostered the culture to create a top 5 company to work for consistently over many years. Then you put blame on the employees for things moving too slowly 3 years later. Forced RTO will not solve the problems, because the source of the problem is not working from home. The problem is attrition, the problem is loss of legacy knowledge, the problem is reliance on contractors to make up for not enough internal resources, I can keep going if I had all day to write this. Everyone seems to know this except for the new leadership making the decisions. Our culture sucks now because we dont trust leadership to make the right decisions in their ivory towers anymore, plain and simple.

Explore other reviews about UKG

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Great WLB, caring managers, great people

Cons

Office is a little far from Boston

2.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

The company offers a convenient office location with plenty of nearby dining options and ample parking. The office environment is pleasant, with nice views that make in-office days more enjoyable. The hybrid work arrangement provides a good balance between collaboration and flexibility. Additionally, the organization has been supportive of using AI-powered development tools, which can help improve developer productivity and efficiency.

Cons

As a Senior Software Engineer, I found the company to have several challenges that made it difficult to be effective and grow professionally. The engineering culture can sometimes feel blame-oriented rather than focused on learning and continuous improvement. The software delivery process contains multiple layers of approvals and redundant steps, resulting in slow code promotion to production and reduced engineering velocity. Technical decisions made by senior leadership do not always align with modern engineering practices, which can make innovation and technology adoption more difficult. Recent organizational changes have also reduced the attractiveness of the benefits package. Additionally, bonus compensation is minimal and generally not a meaningful part of overall rewards. While there are talented colleagues and opportunities to work on large-scale systems, engineers who value fast execution, modern technology practices, and strong performance-based compensation may find the environment less appealing.

3
See reviews by: Helpful|Rating|Date|All