Lots of potential, but morphing into your typical big company, tunnel vision on profit, culture eroding - Anonymous employee UKG Employee Review

3.0
13 Mar 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, competitive pay, unlimited PTO, RSUs, the stuff to keep you hooked. But there's always so much more that matters than these perks.

Cons

*based on my experience and observations - obviously points of view across an org can vary* Since the merger, the integration has been nothing short of a mess. And unnecessarily so. They seem to care more about hiring endless consultants to set a direction and help us execute, which clearly isn't working so far. These consultants do not bring anything revolutionary to the table. They aren't telling us anything we don't already know, and not seeing the payoff utilizing them. We are over 3 years into a merger and it's as if we have only taken a small step or two forward. Maybe if leadership trusted the ingenuity of their own people, we could cut through the BS and make logical decisions to build the ideal future state of UKG, set a strategy and plan based on a VISION for the future, versus taking "safe" steps, and in turn be in a much better place. We need some fearless leaders and some healthy disruption. You can feel the culture eroding gradually. The vibe the CEO gives off is way more 'profit, profit, profit' focused and former legacy CEOs were truly people focused and a bit more authentic. Feels like UKG is falling into a pit of mediocrity in some key ways. Product innovation seems lackluster at present. Implementations going awry. Processes far too complex when they do not need to be. Lack of a global footprint or a heavy focus on global. Great resume builder, but honestly, the leadership team needs to step it up or they will lose top talent, especially the newer talent who can see through it all and have plenty of choices.

Explore other reviews about UKG

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Great work-life balance Unlimited PTO 401k Match

Cons

There have been a lot of frequent changes to adapt to.

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

3
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