Definitely not "simply the best", but also not the worst - Software Manager UKG Employee Review

1.0
1 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits (for now). Pay is decent, but not great. Good work life balance, though that's team dependent. Some truly great people working here at the IC and middle management levels.

Cons

I just wanted to respond to the recent review titled "Simply The Best", clearly written by an executive or HR. All you need to do is look at the recent wave of one and two star reviews to understand what's going on at UKG. Ultimate and Kronos merged in 2020 and it's been a complete disaster ever since. The current executive team is so inept and tone deaf, it actually blows my mind people get paid so much to be so incompetent. The recent RTO mandate is really just the icing on the cake. Almost every single decision these people have made in the last 2 years has had a negative impact on the employees and the company as a whole. Here's the cliff notes: We used to have great customer service, now it's awful and turnover is growing. We used to have some autonomy and were able to come up with product ideas for our teams, now everything comes from the top. We used to have budgets for team outings, and get togethers, and lunches, now there's crappy food once a week and there's never enough for everyone. We used to be able to solve problems quickly, now our builds are constantly broken and there's so much wasted dev time because we don't have the tools and resources we need. We used to have leaders that cared and listened and lead with empathy, now we have authoritarians that tell you "if you don't like it, you can leave". And guess what? A ton of talented people with years of product knowledge and experience did leave. And now this whole thing is coming apart at the seams. Morale is in the toilet and every change these people make just sinks us lower and lower.

Explore other reviews about UKG

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great campus, great managers and intern program supports you well

Cons

None i can think of

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

There was once a great company named Ultimate Software, it was destroyed by a hostile takeover from H&F, a private equity firm, and a merger with Kronos to become UKG. There are very few Pros since that time.

Cons

When this company was Ultimate Software, prior to the takeover from H&F and the merger with Kronos, it was a world class company with top shelf people. The company Motto was "People First" and they truly lived by that motto, never a layoff, great working environment and stealer benefits. Since the takeover and subsequent merger with Kronos, to become UKG this company has taken a path of "Money First", which is understandable given the greedy nature of Private Equity Firms like H&F. They have systematically closed most of the offices across the US and have been expanding their footprint in Noida India, for obvious reasons. The leadership that has been put in place by H&F is clearly focused on IPO. And we all know what that means, clean up the books and make the company look as good on paper as possible. Can you say "Lipstick on a Pig". This was once a great company when it was run by Scott and Viv but now it has gone the way of the Private Equity management and is heading for a great fall.

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