"Our Purpose is...constantly finding ways to discard employees like used toilet paper. - Consultant UKG Employee Review

2.0
4 Sept 2023
Recommend
CEO approval
Business outlook

Pros

45% Unlimited 401k Match: The company offers an impressive 45% unlimited 401k match, providing employees with substantial opportunities to save for their retirement. 100% Paid Healthcare: Employees enjoy the benefit of 100% paid healthcare, ensuring their well-being without the financial burden of healthcare expenses. RSU Awards: The company also grants Restricted Stock Unit (RSU) awards, allowing employees to share in the company's success and potentially benefit from its long-term growth.

Cons

Despite the vibrant marketing, the company falls short in fostering a positive culture, organizing team-building activities, and hosting events for most departments. Trust in upper management is in short supply. While direct managers are candid, they often find themselves powerless with minuscule budgets. Before recent layoffs, many employees had already left, leading to knowledge gaps and daily inquiries about basic tasks. Frequently, for example often week-long email chains are created, involving around 10 people, attempting to determine next steps for a given task. Large department meetings also lack useful information, making them an additional time-wasting endeavor that diverts attention from actual work. UKG was established through the merger of Ultimate Software and Kronos. This year, two rounds of layoffs occurred in April and August, which management attributes to the merger from two years ago. They claim these actions were necessary to "right-size" the company and state there are no anticipated layoffs for the time being. Some of the employees who were let go had been with the company since the Kronos and Ultimate Software days spanning 10+ years. There were people who had the technical knowledge, and were qualified for other positions within the company. Some had even received frequent praise from customers and colleagues. All of them were let go on the same day, without any prior warning. On the day of the layoffs, management assured the remaining employees that the laid-off individuals' resumes would be given priority for any internal job applications. However, upon speaking with some of the laid-off employees, it became clear that they had not been informed of this opportunity and were taken by surprise on the day of the layoffs. It seems that Chris Todd and his management team are quick to discard employees once they are perceived as no longer valuable. It appears that important decisions are limited to this select group. No matter how hard you work or how stellar your performance reviews may be, if you find yourself in a team that management deems unnecessary, you are at risk. They may offer excuses and resist providing a substantial raise even when you consistently go above and beyond. The focus is always on cost-cutting, and you could be replaced as soon as they believe they have a workaround for your role. - If you seek job security, don't work here. - If you expect to be rewarded for your hard work and aspire to advance in your career, don't work here. - If you don't like going to meetings where time is being wasted discussing "Diversity Equity and Inclusion", don't work here. - If you prefer working for a company with transparent intentions, don't work here. Don't be fooled by the positive reviews that have nothing to say about the negatives. It is obvious to anyone paying attention those are not accurate. Currently the rating is 3.8. Approve of CEO is 71%, 68% Recommend to a friend. This is very close to the numbers prior to the recent layoffs, and raises questions. It's disheartening to witness the dismantling of the hard work put into building up Kronos and Ultimate Software by those who believe that spending more time in traffic and allowing distractions in the workplace will boost productivity. There was once a time when people aspired to work here until retirement, but now it seems like individuals are fleeing a sinking ship, soon to be replaced by new inexperienced employees. In retrospect, giving the new management a chance and believing their early promises of no layoffs was a mistake. Staying so long without actively seeking other job opportunities was also a mistake. Learn from my experience and avoid making the same errors.

Explore other reviews about UKG

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Great WLB, caring managers, great people

Cons

Office is a little far from Boston

1.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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