Leadership is toxic - Solutions Consultant UKG Employee Review

1.0
25 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Benefits are better than most companies out there!

Cons

Toxic is the word I’d use when describing leadership. Mostly because there is unlimited alcohol at every single event and leadership acts ridiculous, but sadly this is the norm for the decisions they make at work. There are several upper level leaders that are wildly under qualified and only staying until the company goes public and they can make their money. The company would be better off getting rid of them now. They consistently blame individual contributors and even go as low as attacking people personally instead of taking ownership of their own issues. The company also is trying to brain wash everyone by MAKING them say “glad to be here” in every meeting. Felt very cult like. If leadership took responsibility for culture maybe they wouldn’t have to tell people to say culture is great it would just be great. There is also a ton of nepotism and you have leaders bringing in their personal friends and family even if they are under qualified.

Explore other reviews about UKG

1.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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