Getting worse daily - Lead Software QA Engineer UKG Employee Review

2.0
29 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The pay is acceptable for the most part

Cons

Random layoffs, frequent direction changes, monthly re-orgs, Extremely low morale. So they fired several teams and many principal engineers, replaced them with contractors, moved several projects overseas, and are blaming the low customer satisfaction and increasing number of outages on people not being in the office. Entire teams openly talk about when management will lay off everyone in our department not currently in India. Ultimate software was bought by some private equity group so they could merge it with kronos. They took the worst of both companies, and anything good left over was fired and replaced with trash. I joined Ultimate because there were so many high-skill engineers that I could learn from and grow my skills. All of those people are gone, and I no longer feel like there is any more opportunity for growth.

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1.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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