Painful company - everything is much harder than it needs to be - Software QA Engineer IV UKG Employee Review

1.0
23 May 2011
Recommend
CEO approval
Business outlook

Pros

Good pay Flexibility in working from home, hours Relaxed dress code for those who are not customer facing

Cons

Poor equipment Centralized and officious IT onerous expense system onerous time keeping system (in house) millions of other unnecessary hurdles to every small task keep frustrations high and morale low focus on penny pinching in ways that cost more jumping on the dependant audit bandwagon :@

Explore other reviews about UKG

1.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and the benefits are okay, but not really any different from those in most other organizations.

Cons

Too many managers are ill-informed about how much work there is to complete. Too many meetings pull employees away from work, yet they are chastised for work-life balance. I do not want to miss a deadline, so I work extra hours but don't report them. Processes seem to change daily. People-first is all but forgotten. Customer service is the unsung hero, carrying the weight of the world but often overlooked. Unrealistic classroom times leave little to no time for Q&A. There are manager pets and clicks in the organization. "Ohana" (meaning Family) is a joke. Do not share innovations with others; they are often stolen by others who will take accolades and credit for themselves. There are egotistical managers who could use a lesson in humility. Growth is nearly impossible. Personal review is a waste of my time. The manager is going to override my ratings with their own. Just give me my review and let's get on with it. It's been all downhill since the merge. Layoffs are a constant worry.

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