Call Center - Anonymous employee UMPhysicians Employee Review

1.0
6 Feb 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sadly, ump fails at any positive comments in its current state. If you go back a few years, the company had great leadership but were sadly pushed out. I would give this company zero but you require a star rating.

Cons

Parking contracts are not discussed at interview and offer. Once you get started you find out that contracts are 2 years out! You can pay 12 dollars a day for a ramp that is close or park 1/2 mile for cheaper parking. Leadership, has been turned over every year, new management has little experience leading, makes false promises, and takes credit for accomplishments made by the team but is quick to blame and point for fingers at others when things fail. Reporting to HR concerns are brushed under the table and You are left on your own to figure out to deal with a vial director. A director who does not met the minimum requirements of the job and has ruined everything since they started. No direction, blaming others for failure, lies, and never being at work- if that’s what your looking for a director to be, Good luck.

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5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, fair pay, flexibility and trust for employees

Cons

Lack of communication can be difficult.

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits within the company. Amazing 401k contribution at 8% without any contribution.

Cons

Human Resources is not professional or understands business. The VP of HR thinks the more he talks, the better he sounds, but it’s evident that he does it because he is toxic and trying to confuse people.

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