UST is a TOP-NOTCH company in the US and around the world - Office Manager UST Employee Review

5.0
11 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Working as an Office Manager at UST for a year now has been an exceptional experience. This company understands the importance of a well-organized and smoothly run office, and they provide the support and resources needed to excel in this role. It fosters a work environment that values efficiency and its commitment to professional development. They offer ongoing training and educational opportunities for Office Managers, ensuring that we stay updated on industry best practices. The company's commitment to staying at the forefront of technology trends was commendable. Best of all is the support of our Workplace Management Team managers who invest in our growth and translates into improved office operations. I had the opportunity to work with knowledgeable colleagues who were always willing to share their expertise and collaborate on projects. This aspect of the company was a significant asset and contributed to my professional growth.

Cons

Performance evaluations are done quarterly and managers ought to personalize each team member's progress and improvements and not use the prompts on their website. The company's IT support response time leaves much to be desired. When we do encounter networking issues and report them to the IT department, it often takes an unacceptable amount of time for them to address and resolve the problem. A local Networking Team would be nice to have.

Explore other reviews about UST

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

The organization cultivates an uplifting, team-driven atmosphere where colleagues genuinely support and inspire one another. Employees immerse themselves in a variety of industries and cutting-edge technologies by working on a wide range of exciting projects. The company opens doors to meaningful learning and growth, especially empowering those in the early and mid-career stages. The brand is widely recognized and maintains a strong global presence. The company enables rapid career advancement, offering excellent opportunities for professional growth. Overall, this is an exceptional organization for those seeking to truly “transform lives.”

Cons

Channeling all our energy into creating groundbreaking platforms that set new standards.

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

The company is already shifting from services to products and platforms business, with the CEO driving the change directly. This transition is visible and is steep. The upside to this transformation is the company already creating meaningful opportunities for people to grow new skills and take on more strategic and value-added work. The key is to lean in and make full use of the resources available, including client universities, hack-a-thons, ideathons, and skill transformation programs, to stay ahead. For internal talent, the opportunities in product, platform development, and consulting are abundant, across both existing offerings and new solutions.

Cons

the organization is going through a painful transition unlike anything it has experienced in its 26-year history; while this change is necessary to win in the market, stronger support through the transition is an area where the company can improve and focus.

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UST Response
3d
Thank you for such a thoughtful perspective. It’s encouraging to hear that the shift toward a product and platform-led organization is visible and creating meaningful opportunities for our USsociates to build new skills and take on more strategic work. Enabling this kind of growth is a key priority for us, and we’re glad to see the impact of initiatives like learning programs, ideathons, and hackathons coming through. We also recognize that transitions can be challenging, and providing support through the journey remains a priority. Your point on staying grounded in UST’s values truly resonates. Our values of humanity, humility and integrity continue to guide us as we evolve. We appreciate you taking the time to share your thoughts.
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