4 Sept 2023
UT Federal Credit Union Response
2yThank you for taking the time to share your feedback about your experience at UT Federal Credit Union. We are sorry to hear that your time with us was not as positive as we strive for it to be.
We appreciate your recognition of our friendly account holders and the good work-life balance you experienced. These aspects are essential to our community-focused approach, and we are glad they were positive parts of your experience.
However, we are deeply concerned about your comments regarding low pay, lack of breaks, poor communication, and a toxic environment. We take these issues very seriously and are committed to addressing and improving them. Your feedback is invaluable in helping us understand where we need to make changes to create a better workplace for our employees.
We are particularly troubled by your mention of poor communication and gossip. We recognize the importance of clear, respectful, and professional communication and will work diligently to foster a more positive and supportive environment.
Thank you again for your candid feedback and for the contributions you made during your time with us.