Mislead, Micromanaged, Drama - Design Representative Umbra Employee Review

3.0
27 May 2022
Recommend
CEO approval
Business outlook

Pros

As a design student its great to chill and chat with customers who are passionate about design. It's definitely better than working minimum wage at a grocery store or something. Wage was okay, not great, no sales commission, 60% discount was pretty sweet.

Cons

They're always hiring for this role, lots of turnover. Why? Bad management. Umbra doesn't care about the store for sales as much as it's brand image, being the flagship store. My manager was great but also said he was mislead about the role and ended up leaving because of this. The CEO's wife, not even store manager will micromanage, push you to bother customers who aren't looking for help(driving them to leave the store for pushy sales tactics), and talk about other employees to you behind their backs, and then have you fired if she decides she doesn't like you. A few former associates and I call it getting Wendy'd. Be prepared, she might seem to like you only to have you dropped the next day. Your job here is not stable.

Explore other reviews about Umbra

4.0
5 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Lots of perks and soft benefits

Cons

No room for advancement, slow advancement

1.0
10 July 2025
Recommend
CEO approval
Business outlook

Pros

Many talented people work at this company and the systems are robust.

Cons

Lack of a succession plan has led to mixed priorities within the senior leadership team.

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