More like Family - Customer Service Representative (CSR) UniFirst Employee Review

5.0
19 June 2023
Recommend
CEO approval
Business outlook

Pros

Managers and supervisors treat me with respect. They will work with you when you have appointments or need to leave. Hold family in a high regard. Always keeping up with new ways of achieving goals.

Cons

I have no complaints about my position.

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UniFirst Response
3y
Thank you for sharing your experience, we are so happy to hear you are thriving at UniFirst!

Explore other reviews about UniFirst

5.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

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UniFirst Response
2w
Thank you for your feedback. We look forward to having you continue to grow with us!
4.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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