Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

62% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"The benefits are great and available to all." ((in 32 reviews)); "Great Culture and history to learn from" ((in 22 reviews)); "Great values and people." ((in 10 reviews)); "Great coworkers" ((in 6 reviews)); "great company culture, they practice what they preach!" ((in 6 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"low pay compared to other companies" ((in 13 reviews)); "Long hours and frustrating clientele." ((in 11 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "No work life balance avaible" ((in 6 reviews)); "Normal restaurant negatives, long hours, late nights" ((in 5 reviews))

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Union Square Hospitality Group

Union Square Hospitality Group reviews

Great place to work, with some caveats - Server Union Square Hospitality Group Employee Review

4.0

23 Nov 2014

Server

Recommend

CEO approval

Business outlook

Pros

*Co-workers were some of the best I've had. Everyone got along well and was genuinely friendly *Good benefits including 401(k) mathcing, healthcare, and PTO *Company name carries weight in related industries

Cons

*Job advancement, while definitely possible, was on their schedule and terms despite previous promises * Work/life balance was a little off. you were sort of expected to take extra shifts

Explore other reviews about Union Square Hospitality Group

5.0

2 Apr 2026

Summer intern

Recommend

CEO approval

Business outlook

Pros

- Wonderful staff -Everyone is there to help you - Well structured program with clear advancement for interns

Cons

- NYC income tax - I can't really think of any

4.0

1 July 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great culture and community, Very supportive and willing to have meaningful conversations.

Cons

It's really hard to grow. Lots of outside employment and a lack of internal promotions. Also lack of communication between departments.

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Jobs at Union Square Hospitality Group

Captain - Dining Room

Banqueting Assistant General Manager

New York, NY

USD 85K - USD 95K /yr

(Employer provided)

View job

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Union Square Hospitality Group

Great place to work, with some caveats - Server Union Square Hospitality Group Employee Review

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