A company that makes you actually look forward to go to work!!! - Technical Support Analayst UpGuard Employee Review

5.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

From my very first conversation with the IT recruiter to meeting my manager and teammates, one thing was immediately clear: this company truly gets it. There is an incredible focus on people and a genuine commitment to 'being excellent to each other.' It’s rare to find a workplace where you instantly feel like you belong, but from week one, I knew I was meant to work here. If you’re looking for a culture that values human connection just as much as technical excellence, you’ll love it here.

Cons

Because everyone is so passionate and there are so many cool initiatives, it can be tempting to want to get involved in everything at once. Learning to pace myself has been the only real challenge!

Explore other reviews about UpGuard

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

- Straightforward interview process - Great company culture - Smooth onboarding experience - Knowledgeable team - Valuable products (continuously innovating) - Great benefits

Cons

None so far :) Really like it here.

1.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits though you likely won’t be there long enough to use them

Cons

During the interview you will be told that you can grow with the company. That as long as you’re coachable and highly driven you’ll have the space to learn and grow. I cannot even begin to go in to how poor the onboarding process is. It’s a joke. Management is vaping on important meetings while telling you how behind you are because you actually did the onboarding tasks. Only after you do them you’re told they weren’t mandatory. You’re then immediately expected to out perform people who have been in the job over two years which ofc is impossible and thus you’ll be let go. The company shared with me that they are in a transitional period when I came in and boy could I tell because not one process here was functional. The team as a whole was extremely behind. Basically it’s all promise and no execution which is just plain disappointing. Work at McDonald’s over this place.

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