Not as "customer focused" as they advertise - Technical Support Manager Verint Employee Review

2.0
12 June 2019
Recommend
CEO approval
Business outlook

Pros

Good benefits, Dedicated co-workers, Flexible work environment

Cons

Internal politics are rampant. If you are not in the right clique, you are screwed. Have seen situations where customers are deprived because acct managers did not like the reseller partner.

Explore other reviews about Verint

5.0
28 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great environment and supportive management team. The company provides spaces for diverse backgrounds to be heard and supported.

Cons

Benefits and poor 401k match

1
avatar
Verint Response
9mo
We appreciate your review. Thanks to dedicated Verinteers like you, we have proudly earned the ‘Great Place to Work’ certification in 15 countries. We remain committed to making Verint the employer of choice by listening and learning about areas where we can improve and grow. Once again, thank you for your review.
1.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

since the acquisition by Thoma Bravo and the leadership from Calabrio, there are zero pros

Cons

poor sales leadership, adjusted quotas and comp plan are a joke.

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