Poor management that actively blocks advancement - Customer Service Professional Veritiv Employee Review

2.0
16 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Good to enhance experience and touch various areas of the business. Good coworkers.

Cons

Veritiv struggles to retain quality talent on their CSP teams due to poor management and insufficient compensation for this role. Top performers routinely leave. Subpar hiring practices result in replacement staff who lack the aptitude for inheriting the roles of those who leave, and these new hires are rarely retained. The inability of management to maintain a full team leads them to actively suppress members of these teams from internal advancement. Management maintains a 12 week notice policy for all internal promotions and has veto power for all promotions to external departments. The only way up is out.

Explore other reviews about Veritiv

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for!

Cons

Big companies can sometimes go through changes

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

At the time flexibility with location and access to office

Cons

Veritiv offered limited advancement opportunities

See reviews by: Helpful|Rating|Date|All