Lack of Training and Support - Customer Service Representative Veritiv Employee Review

2.0
17 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Pays well, good benefits, good communication with immediate management

Cons

The company does not adequately train their employees. The company processes and procedures are complicated and inefficient which sets employees up for failure versus success.

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Veritiv Response
5y
Thank you for your feedback. Our Customer Experience Professionals receive, on average, six weeks of training. We continue to work to refine this process and we encourage you to share your specific feedback with your manager. This will help us continue to improve.

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5.0
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Pros

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Cons

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Pros

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Cons

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