Over Promise and Under Deliver - Sales Representative Veritiv Employee Review

2.0
12 May 2023
Recommend
CEO approval
Business outlook

Pros

Everyone I interacted at was kind....when they actually responded in a timely manner.

Cons

Work life balance - This is preached everywhere, yet 60 hours is the norm and expect to work weekends too. Lack of response time from buyers - 2 weeks to get responses is unacceptable and cost me sales. It was incredibly frustrating to wait this long, then convert an order. Go place an order, and then the buyer tells you it doesn't meet minimums. It would be good to include this information on quotes and have some transparency. Lack of accountability from suppliers - sometimes 3-4 calls are required to get pricing Lack of transparency on commissions for a new company Veritiv acquired Extreme micromanagement POOR training program - 10 weeks of training, mainly on psychology of selling and how great Veritiv is. Very little training on systems, processes, and daily functions of your job.

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Veritiv Response
3y
Thank you for sharing your opinion. At Veritiv, we are committed to providing all employees with continuous education, and we equip our sellers with the knowledge to win in the market.

Explore other reviews about Veritiv

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

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Cons

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3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

At the time flexibility with location and access to office

Cons

Veritiv offered limited advancement opportunities

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