Lots of work - Level 1 Technician Versata Employee Review

* Very metrics focused: You always know where you stand. The metrics are very transparent and you can see how you stack up at any given point. * Well-defined processes tempered with reason: There is a process for just about everything. The nice thing is that managers are reasonable and can allow for deviation if there's a good reason for it. * Working from home is awesome! * I tend to make a lot of suggestions. It's really great to have managers that thoughtfully consider all suggestions and don't just leave me hanging. * Nice balance of being able to work independently, but still be part of a team. (I'm not sure if this is true for all departments, but it is VERY true in mine.) * There's not a lot of documentation in some cases. This is great if you're a "go-getter" who is happy to do the research and come up with a creative solution. (It's probably not so great for people who expect to always be able to get a cut-and-dry answer from their direct supervisor.) * The people rock! It's great to have an opportunity to work with people from all over the world.

* You have to have the self-discipline to stay focused working at home (which can be difficult, especially in the summer when the kids are out of school.) * There is a fair amount of oversight in the name of fraud prevention. I think it's all legit, but you need to have a personality that isn't prone to imagining black helicopters in the sky. * The rate at your time of hire is your rate. There isn't really an opportunity for your rate to go up over time (unless you move to a different, higher-paying position.) * There's no paid time off. This system works ok, but it's up to you to plan and make sure you have a financial cushion for sick/vacation days. With that said, management has always been beyond great at approving time off when needed.

- 100% remote working, which is a pro for some and a con for others. For me it is perfect so I love this about them. - Pay is good, assuming you are kept on after they've acquired your company. - Very much left alone as long as you are doing your job and working as expected. - No accrued PTO, you take time off as needed. You have to work this correctly though in order for it to be a pro...some people are afraid to take time off. - Very hands off management (again pro for me, others may hate this).

- Very little (if any) communication from upper management. - No real feeling of belonging to anything, very much left on an island (this is ok for me but I know others do not like this at all). - After they acquired our company they blindly cut loose a lot of top talent and soon regretted doing so. Had to bring some people back and pay them ridiculous amounts of money. - Benefits are fairly lacking...no bonuses, minimal health coverage, and no 401K matching. - If you are not self sufficient and need constant direction from a manager this place is not for you.