Good people but constant software changes - Customet Service Vertican Technologies Employee Review

They are great to their employees

There is no cons really

- Flexible schedule - Free snacks in office - 401k match is pretty good, better than expected for a small company - benefits are pretty good too - Easiest interview I have ever done in my life...took 8 minutes - Easiest job I have ever had

Top Personal Cons: - When I was hired at Vertican I still qualified for, and made it to the final on-site day interviews for some of the top companies in the world (specifically Samsung, Audible, Google). After working here I fell so far behind that now even getting an interview for a bigger-tech company is nearly impossible...Hence why working here was the worst decision in my life - Specifically, upon using a Vertican example in an interview (PgM Role at Google) where I was asked about a recent project I worked on, they allowed me to proceed to the next round, but bumped me down one pay band because the example I used (TM2A) "did not give them full confidence I could manage a large scale program without direct supervision." I didnt get the job, but my initial target compensation upon starting the interview process w/google of $155-$185k base +15% bonus with total stock of ~$180k was decreased to $116-$137k base, same bonus, and total stock award of ~$64k ....another reason why working here was the worst decision of my career - I feel as though I was duped: I started in Nov '19 as a contractor, was on the fence about converting to full time, and two people with appropriate authority were in my ear, telling me "off the record" that I was best suited/next in line for the PMO Manager job. It was the only reason I accepted the full time offer, but after being laid off and talking with a peer, it turns out he was told the same thing I was. Poor motivational tactic. Furthermore... - Bonus was terrible and structure was unclear, despite being described as a "complex formula combining personal and company performance." Out of every company I have ever interviewed with this is the ONLY ONE that cant quantify it. I ended up getting exactly $1k per year and after discussing with a peer who had the same EOY individual performance score as I did while doing the same job, under the same manager, and his bonus was nearly 4x mine, it was clear that my bonus was less because I made more in base salary -- typically, only raises are smaller when youre making more money, NOT bonuses - DEI Done Wrong: Near end of 2020 the company filled out an eNPS where a few justifiably complained about having zero women leaders - the CEO PUBLICLY said "I value DEI" and promoted ONLY women immediately in the short-term. Clearly no man had any chance for the jobs because of gender -- per legal advice, this is borderline illegal (esp stating it publicly) but not enough "prove" to push a case for and was considered bad business practice - C-Level leadership got Apple laptops and iPads. I got a hand-me-down laptop that was was missing a key on the keyboard and had a mouse button that kept falling off...thanks! - ZERO pennies as part of severance -- I was there the entire 2023 calendar year and upon being laid off they didnt even pay out my bonus -- extremely cheap since it was only $1k anyway. Zero anything else. - Low competitive environment -- the company offered free money for further education and the only person who used it, did so to learn Korean. Many had no certificates or masters degrees -- while a degree doesnt mean higher intelligence, it at least shows drive and motivation to be better and improves the competitiveness within the culture - Debt collections industry is archaic, so much so that making tools operating over the web/cloud were considered "next gen" -- meanwhile, cloud based tools have been operating for a long time, with web-based tools even longer - Was told the company was the "Apple of the debt collections industry" and this was the WORST comparison I have ever heard, esp as I have worked with Apple first hand. Vertican may be atop the debt collections industry, but nothing else about the company resembles Apple. It made me excited to hear about this, only to be disappointed later on....duped again! - Little standards/procedures: There were no standards for interviewing candidates and interviewers could ask any questions they want, my interview was 8 mins long and asked nothing about my PM experience, zero interviews when people were promoted, poor processes for performance tracking, they once blindly started using a cognitive test for new hires and EVERY PM candidate interviewed failed, followed by scrapping it -- much of this is HR-101. When new teams were created during my tenure, little-to-no standards and definitions were communicated company wide for everyone to adhere to -- company operated in a mostly free-for-all type way, resulting in many sticking to their own BAU style...list can go on and on....