the real secret is the awful management - Sales Associate Victoria's Secret Employee Review

1.0
13 Jan 2017
Recommend
CEO approval
Business outlook

Pros

-free gratis every month. -30% discount -not challenging job mentally, very easy to do. -other associates who weren't permanent staff were lovely.

Cons

Word of warning, if you're a seasonal/temporary employee, the permanent associates are not nice to you, two faced and liars. Having to deal with unsanitary work conditions I.E. dealing with dirty/used panties was DISGUSTING and abhorrent. Rude customers and even worse managers who once yelled at the staff on the shop floor in front of customers. Scheduling was ridiculous, 7am shifts for weeks on end that were unchangeable. On your feet all day and aren't even allowed to lean on door frames and if you did, even for a second, you'd get told off as if you were a child. Younger employees were treated as infants compared to older employees even if you do the same job. Gave temporary staff the worst jobs, with little instruction and get mad when you don't know how to do it and for the amount of work done every day, the pay is ridiculously low. The worst part, however, was the management. Always nagging you to interact with customers and ‘move with intent’ yet when you spent too long with customers they’d tell you to leave it to the sales team…completely contradictory. Every manager had a different idea of how to do things and when you were moved to do another task, the other manager would ask why you are no longer doing what they asked you to do and instead of them communicating about what the associates should do, they yelled at us instead, as if we were the problem.

Explore other reviews about Victoria's Secret

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Environment in the DC, people, discount, job security

Cons

Slow moving technology, low vertical movement up due to job security

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

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