Pros
Benefits-401k, tuition reimbursement, generous adoption benefits, same sex healthcare benefits. Friendly Co-workers Flexible Scheduling during low season Empowerment in resolving Customer Issues to a degree Generous Employee Discounts for numerous Companies Community Involvement in Volunteer Projects Brand Recognition Diverse Workplace
Cons
High Turnover Rate Mid Level Management often do not have the qualifications to effectively manage their employees Favoritism Treated like Children by Management Held to an unfair standard of metrics that are used to determine job performance. Low starting wage Poor Work/Life balance Mandatory Overtime during peak season Poor treatment from the customers with little or no intervention from Supervisors The Company expects us to assume "positive intent" with our customers; but they are quick to assume the worst with their employees. Poor morale amongst fellow employees. Lack of honest communication from the leaders.