Sales and Support Generalist - Anonymous employee Victoria's Secret Employee Review

1.0
1 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Consistent hours scheduled when you have open availability.

Cons

Management does not care for personal life. Cannot switch shifts. Approve on call segment right before grace period ends. District manager does not keep store level management in line with companies values. Turnover rate is at 80%. can't call out sick even when sick, "occurrences" given out even when turning in doctors note. Management team lets you know that you are replaceable. You will never feel appreciation for coming in early, and staying late on days off. Your time off won't be approved because your help is needed in the store over having a vacation. *but management will always get approved time off*

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5.0
29 Mar 2026
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CEO approval
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Pros

Friendly staff. Great benefits. Great pay.

Cons

Nothing negative to say here

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

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