Toxic environment - Sales Associate Victoria's Secret Employee Review

2.0
7 Mar 2020
Recommend
CEO approval
Business outlook

Pros

The only pros here were the free items that you barely get free anymore. Also the hourly pay is higher than most retail positions (since they cut commission) but it isn't worth the hell that is Victorias secret the amount for toxicity and stress you have to put up with and the constant lurking of management over your shoulders that ask you the same stuff daily as well as give monthly reviews that only focus on the negative and what you do the worst then actually focus on a more positive growing behaviour.

Cons

A typical day at Victorias Secret was being micro managed constantly even if you had worked there for a few years you are always targeted and stalked and asked multiple question about the same daily stuff. It was a very toxic daily situation always focused on sales which apparently is not the brands motto (BUT IT IS). Management is incredibly poor they are never on the same page, each manager gives you a different answers to problems. Typically schedule you outside your availability and its your fault when THEY messed up so you need to fix their mistakes. Overheard multiple times management talking disrespectfully about other managers as well as associates behind their backs judging them calling them useless. Nothing about this job was enjoyable unless you like being a number and told you can be easily replaced and complained at that your not meeting the crazy standard of the sales goals with being stressed out and no commission benefits. Associates are annoying and always stealing sales because of the stress . There is no room to be promoted even though they may say the promote within the company they do not and they will probably be more likely to promote someone that doesn't have the qualifications in the company or other proper training like how to talk to employees professionally. Management should also be trained better because they don't know how to schedule properly and schedules are constantly coming out late so there is no work life balance. calling out when your sick is also a nightmare you will be begged to come in ill and told you can't call out and made to feel very guilty about it even if you call out once a year you will still be punished for it.

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5.0
29 Mar 2026
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CEO approval
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Pros

Friendly staff. Great benefits. Great pay.

Cons

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1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

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