Want hours? Sell Credit. - Seasonal Turned Sales Associate Victoria's Secret Employee Review

2.0
8 Apr 2010
Recommend
CEO approval
Business outlook

Pros

-Bright Job Environment. -Gratis on bra's & beauty product was given. -Product is fun & girly. -Always something to do. -30% off on product. -Pep Rally's are a fun when new product is being brought out. -Management is flexible with sick (or call out) days. -Asking for time off wasn't too bad. They usually let you know right then if they could give you certain days off or not. -Feed back is awesome & they are sensitive to you if you are new to the store.

Cons

-Thee biggest downside of working at Victoria's Secret Stores, is the fact that the management (at least at my store in washington) would give you hours based on how many credit attempts you made, instead of how well you were personally doing in sales & customer experience. -As typical with most retail people can be rude & pushy, asking you to cater to their every need. -People often treat it as a dating service during store hours & even as a 1-900 # after store hours. - If you say your available 24 hrs, they will use you for literally 24 hrs. I've had shifts from 7:30 to 1:00-3:00 am because of the constant re-arranging of store signage & product. -On calls (which will be used at every store locations) are the hardest part of maintaining a personally life seperate from the store's needs. - Sizes do not go above a 40-DD. It is personally hard to tell a plus size women that we don't have her size, but carry an abundant amount of 28-AA. Makes customer satisfaction & experience so much harder. - It is a nessesity to learn every single product in the store (which is hard to do since they are so often changing & re-doing product) If you don't you know all of the product you won't have any success with Victoria's Secret stores.

Explore other reviews about Victoria's Secret

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Nice work life balance. Good hybrid model when living far away

Cons

Slow to advance within company

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

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