Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Victoria's Secret

      Engaged employer

      Victoria's Secret reviews

      Was good, but declining - Live Chat Agent Victoria's Secret Employee Review

      3.0
      29 June 2022
      Live chat agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Discount Decent Supervisors Great Co-Workers Hours aren’t too bad

      Cons

      While the supervisors are great, anyone above them could be a bit better. They were offering a lot of unpaid time off because they said we were “slow”, but we never were. You are expected to answer 3 chats at once doing multiple things and it’s like a 2 person job. It was getting to the point where we weren’t getting any hours and they never gave us 40 even though we were full time. They were piling more and more work in us in chat and upping the expectations and the pay was absolutely not worth it. I think the company is declining and it’s not getting any better.

      Explore other reviews about Victoria's Secret

      5.0
      1 June 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Free products or heavily discounted

      Cons

      Sometimes there cattiness with all the girls working together

      1.0
      18 June 2026
      Digital
      Recommend
      CEO approval
      Business outlook

      Pros

      Have met some amazing coworkers. Brand itself is fun.

      Cons

      Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Victoria's Secret jobs | Victoria's Secret salaries | Victoria's Secret benefits | Victoria's Secret interviews
      Victoria's Secret reviewsVictoria's Secret Live Chat Agent reviewsVictoria's Secret review