Company culture is changing and not for the better - Visual Merchandiser Victoria's Secret Employee Review

2.0
28 Aug 2015
Recommend
CEO approval
Business outlook

Pros

* Bra buy-ins ($15 usually, occasionally we get them for free) * Can be a fun, supportive work environment.

Cons

* The company now offers a sales incentive to its salespeople - a monthly bonus based on their individual sales. What used to be a team-based environment where everyone pitched in to support one another has become extremely cut-throat, with sellers stealing sales from one another and creating a high level of stress over maintaining sales numbers. Additionally, non-sales associates (cashiers, processors and other support associates) are not eligible for bonuses, meaning that their base pay is their base pay regardless of performance. Everyone is expected to contribute to the store's sales (and a great deal of pressure is placed on that), but only certain people are rewarded for it. Victoria's Secret has essentially become a two-tier employer, with one level of employees being very well compensated for their work, and the other only moderately. Everyone makes at least $10 an hour now, but if you're in sales support, don't expect it to be much higher than that, and don't expect raises to be frequent.

Explore other reviews about Victoria's Secret

5.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Environment in the DC, people, discount, job security

Cons

Slow moving technology, low vertical movement up due to job security

1.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

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