Appointments go within seconds - so there is never any work! - Viewing Agent Viewber Employee Review

1.0
3 Mar 2021
Recommend
CEO approval
Business outlook

Pros

If one were to ever be quick enough to actually accept the 'invitation' of a viewing within the few seconds they are available, I imagine I would have a good life / work balance.

Cons

Unless you happen to be sitting at a computer and receiving the emailed appointment real time, then there is absolutely no chance of getting any work. An 'invite' was emailed four minutes ago and despite me living four doors away from that address - it has already gone!! This clearly is not about locality, just the speed in which one can accept.

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Viewber Response
5y
Thank you for taking the time to share your feedback on your experience as a Viewber Member. We appreciate your comments about appointment allocation and have taken them on board. As a result, we have since made some changes to our appointment allocation system which now sends out appointment invitations on a staggered basis, taking into account the proximity of the Viewber Members to the property. We hope that this new system better serves our Viewber Members and improves their overall experience with our platform.

Explore other reviews about Viewber

4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, great in house customer service, training is rock solid and reliable including Help centre powered by AI or human options

Cons

Pay is low for bookings that are an hour or longer Work availability is volatile. Some months offer lots others barely any bookings

4.0
10 Mar 2026
Recommend
CEO approval
Business outlook

Pros

If the job is local to you, then the pay is good. It's a fully flexible position. The team are always friendly and helpful.

Cons

Sometimes you can receive repeat requests for a job. If the job is further than you would like to travel, then you can request mileage. But you do NOT get paid for your travel time. So, if you are being offered £19 for half hour viewing but the house is an hour away, that's 2 hours of driving (There and back) plus half hour of your time, £19 for 2.5 hours? So it's better to stick local, if there is work available and be prepared for repeat requests. Also, I believe there may be a lack of communication or checks between some of the companies Viewber works on behalf of. Often the viewing parties would asking questions or make statements I was unable to respond to but their agent over the phone may have assured them I would be able to help. Or were misleading in some way.

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