Misses the key to go from good to great - Anonymous employee Virgin Active Employee Review

Long hours Poor remuneration, poor reward and recognition Inconsistencies in what they say / what they do Disconnect between head office and clubs Double standards Lack of progression Lack of training and training given is rushed Lack of support from management Feedback from staff not listened to Maintenance issues take forever Reactive and not proactive approach Sales team are the only team given additional rewards and incentives consistently for their efforts - "sales is king" mentality