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      Visual Comfort & Co.

      Engaged employer

      Visual Comfort & Co. reviews

      Save The Trouble - Customer Service Representative (CSR) Visual Comfort & Co. Employee Review

      1.0
      1 Oct 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      I guess the health benefits but that's about it these days

      Cons

      - Excessive workload for the amount of people still employed in customer service. - Unrealistic production expectations. - Retaliation from superiors (NOT an open door company) - Increased drama from female superiors - Constant restructuring with no training in whatever position you are moved to - No more promotions..you'll likely never leave customer service - My interview promises were never met and the owner doesn't actually care anymore

      Explore other reviews about Visual Comfort & Co.

      5.0
      11 May 2026
      Development specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      - Very rewarding - Interior Design industry experience and involvement

      Cons

      Not much career development but great it you enjoy the same position over time

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      Visual Comfort & Co. Response
      2w
      Thank you for your feedback—we’re glad to hear you’ve found the work rewarding and valuable for your design experience. Providing growth paths and development opportunities is important to us, and feedback like yours helps us continue to develop our employees. Your feedback has been shared with leadership for review. Thank you for being part of the team and for helping us improve. Visual Comfort and Co. Management Team
      1.0
      2 July 2026
      Material handler
      Recommend
      CEO approval
      Business outlook

      Pros

      Simple work if not complicated unnecessarily by the workers

      Cons

      Often equipment drivers are late picking and bringing loads to dock for shipment as a complication unneeded

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