This company does not care about you - Anonymous employee Vitalant Employee Review

1.0
22 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

401K, health insurance, PTO, great co-workers,

Cons

No paid sick pay, even though it is the law in CA. Work days are barely staffed, with no time to take breaks or lunches (class action lawsuits), while management is very top-heavy. Upper management is all talk when it comes to creating a great working environment- it’s “more donors, less staff”. Either they are so out of touch, or they plainly do not care. The donors are unhappy. Our donor base is only a fraction of what it was before this company took over our blood center. The staff is unhappy. The company has lost so many talented long-term employees, and turnover is high. Many new staff are here only to get experience, and then move on to a higher paying job where they are respected.

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Vitalant Response
9mo
Thank you for taking the time to share your experience. We’re glad to hear you value your coworkers, PTO, health benefits, and retirement options, but we’re also very concerned by the challenges you’ve described around staffing, breaks, and overall support. Feedback like this is important, and we want to make sure your concerns are heard. We encourage you to reach out directly to HR or your leadership team so we can better understand and address your specific situation. We appreciate the work and dedication of our frontline staff, and appreciate your dedication to Vitalant.

Explore other reviews about Vitalant

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Fun team to work with

Cons

None at this time, thanks

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Vitalant Response
2w
Thank you for your review and for being part of the Vitalant team for more than eight years. We are happy to hear that your team helps make Vitalant an enjoyable place to work. The dedication, collaboration, and support our employees provide each day are essential to our mission and the patients who rely on us. Thank you for your continued commitment and for the impact you make. Your contributions are vital.
1.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The pay was nice and some of the coworkers were great to work with.

Cons

It’s a for profit company hiding behind a non profit mask. They don’t care about their employees or the patients they’re supposed to care for. The coworkers I worked with directly in my lab were amazing, but the people in the reference lab were extremely rude. Heaven forbid you call the reference lab on a Saturday and the on call tech has to come in to work on a stat sample. You instantly become their verbal punching bag, especially if you interrupted their grocery shopping. Policies change randomly and nobody bothers communicating anything properly. We used to get 5.25 hours of PTO every two weeks, then they changed it to 3 hours of PTO. If 1st shift is short staffed, they constantly pull people from 2nd and 3rd shift, leaving those shifts short too. But when 2nd or 3rd shift is struggling, nobody from 1st shift ever stays to help. People also get fired out of nowhere, then they turn around and hire less qualified friends and family members to work in the lab. They’ll fire someone with degree in medical laboratory science and who has been there for 3 years claiming they “don’t meet minimum requirements,” then hire the director’s friend with a computer science degree a week later.

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Vitalant Response
1mo
Thank you for sharing your feedback and for your years of service supporting our mission. We’re glad to hear you had positive experiences with some of your coworkers and found the work meaningful. We recognize the importance of strong communication, consistent leadership support, and a respectful work environment across all teams and shifts. Feedback like yours helps provide insight into areas where we can continue improving the employee experience. We encourage employees to raise concerns directly with leadership or HR so they can be appropriately reviewed and addressed. We wish you the best in your future endeavors.
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