Neverending goals - Donor Outreach Vitalant Employee Review

3.0
12 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Work from home using state of the art equipment.

Cons

You are tied to your state of the art equipment. Literally. A head set connects you to the computer and keeps you from moving. You are sitting for 8 hrs minus two small 15-minute breaks and a half hr lunch, which is barely enough time to choke down a sandwich before your day continues on. Training videos explain how constant sitting is hard on the body and an employee "should" stretch from time to time; however Vitalant doesn't work flexibility time into the schedule. They constantly want you to lessen personal time used because that wasted time could be spent making appointments and therefore saving lives. For example, the company suggests you read company email by coming to work five minutes early. (As opposed to giving you five minutes during the day to read the email they send) -low pay

Explore other reviews about Vitalant

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Fun team to work with

Cons

None at this time, thanks

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Vitalant Response
3w
Thank you for your review and for being part of the Vitalant team for more than eight years. We are happy to hear that your team helps make Vitalant an enjoyable place to work. The dedication, collaboration, and support our employees provide each day are essential to our mission and the patients who rely on us. Thank you for your continued commitment and for the impact you make. Your contributions are vital.
1.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The pay was nice and some of the coworkers were great to work with.

Cons

It’s a for profit company hiding behind a non profit mask. They don’t care about their employees or the patients they’re supposed to care for. The coworkers I worked with directly in my lab were amazing, but the people in the reference lab were extremely rude. Heaven forbid you call the reference lab on a Saturday and the on call tech has to come in to work on a stat sample. You instantly become their verbal punching bag, especially if you interrupted their grocery shopping. Policies change randomly and nobody bothers communicating anything properly. We used to get 5.25 hours of PTO every two weeks, then they changed it to 3 hours of PTO. If 1st shift is short staffed, they constantly pull people from 2nd and 3rd shift, leaving those shifts short too. But when 2nd or 3rd shift is struggling, nobody from 1st shift ever stays to help. People also get fired out of nowhere, then they turn around and hire less qualified friends and family members to work in the lab. They’ll fire someone with degree in medical laboratory science and who has been there for 3 years claiming they “don’t meet minimum requirements,” then hire the director’s friend with a computer science degree a week later.

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Vitalant Response
1mo
Thank you for sharing your feedback and for your years of service supporting our mission. We’re glad to hear you had positive experiences with some of your coworkers and found the work meaningful. We recognize the importance of strong communication, consistent leadership support, and a respectful work environment across all teams and shifts. Feedback like yours helps provide insight into areas where we can continue improving the employee experience. We encourage employees to raise concerns directly with leadership or HR so they can be appropriately reviewed and addressed. We wish you the best in your future endeavors.
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