Pros
I worked at Voicentric on two occasions, once in my second year of university, and again after returning from my year abroad. I worked full-time for about six months and cut down to part-time when my final year began. Soon after I rejoined the team in 2022 I was promoted to Senior Advisor on the basis of my contribution to the team and skills for the job. I worked across two teams in particular. In both, the atmosphere was incredibly friendly and welcoming. Colleagues across the company come from all walks of life, cultures and backgrounds. This is something that is celebrated at Voicentric, and I can genuinely say I’ve never met a group of people so happy to be themselves at work. It makes for an interesting and closely-knit team that will take an interest in your life and always have time for you. You will never feel like you have to leave your personal life at the door when you come to work, although equally there is no pressure to join in, and you will be just as respected and valued regardless of your involvement in the social life of the company. At Voicentric employees get thrown in from the deep end from day one, this makes for interesting work and is perfect for people who want to find out more about the world, business, or the life sciences industry. Despite this, the managers have realistic expectations of new-starters, as well as experienced colleagues. There is always dialogue between colleagues and managers and this means targets are set according to what is achievable on a campaign, rather than what somebody 4 echelons above would like. As an employee, your feedback about both Voicentric and the campaigns it runs will always be welcomed, and very often acted upon. Although this is a ‘salesy’ job for the most part, the pressure to achieve particular targets is minimal. Voicentric cares most about quality and this represents a large part of how colleagues are assessed. This means you will not be penalised if you are doing your job correctly, even if it is not achieving the client’s desired outcomes. Additionally, strict lead/sales targets are not really needed at Voicentric — I found most people enjoyed working at VC so much, and felt part of a wider community, which was enough motivation for most people to try their best anyway. Plus, VC shares its profits with its employees who have worked over a continuous year in the company, which is another big factor in the team’s motivation. Although some of the work can be repetitive, plus most likely you’ll be working from home most of the time, the company is happy for its colleagues to communicate with each other throughout the day via teams. In most cases, team group chats are lively with work and non-work related conversations, and there are regular team meetings in which you can catch up with everybody. The pay is very reasonable considering that in many ways the job is not overly demanding. Voicentric is always fair with its employees and offers several benefits that most jobs of this pay bracket would not offer: you can take your paid holiday basically whenever you like, and you get UK bank holidays off. The flexible working system has also seen many employees return to their home countries for longer periods of time without having to take holiday. Overall, Voicentric is an excellent company that cares about its staff. The colleagues are genuinely passionate about the company and believe in the direction it is going in. The work is interesting and can offer variety if that’s what you want, and the more you give, the more rewards you’ll get.
Cons
As mentioned above, the work can be repetitive as you may work on the same project for quite a while. However, there are opportunities to change projects and many ways to make the work more exciting for yourself if you have the motivation. Voicentric is perfect for students, but beware, they will expect a minimum commitment of about 20hrs a week. Although in most cases when you spend these hours throughout the week is flexible, it is worth noting that you may struggle if you are juggling a lot at once. If you join as a student, make sure to plan holidays for when you have lots of uni deadlines. At Voicentric I met people from the most introverted to the other extreme. Anybody can work here and enjoy the job, but remember you will be cold-calling directors and senior managers during their work day and for a lot of people this does require plucking up all their courage to begin with. However, despite how daunting cold-calling may seem to someone with no experience in this area, you will find you get less idiots/karens than you would in a retail or hospitality job that students would typically go for.