Incompetent Leadership - Anonymous employee VoxSmart Employee Review

3.0
14 Dec 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- I enjoy the teams I work with and there is a good culture amongst us as well as a willingness to innovate. - Salary is ok but not above market rate and the benefits are poor - Flexibility around working from home

Cons

- Leadership team don't seem to know what they are doing. They lack the technical expertise and strategic mindset required to run this company and there is no strategy or direction. - The CEO is absent, disengaged and it shows. - We have just layed off a bunch of key people in the business who were helping us address a lot of the challenges we were having. - Our products are useless - Career progression is non-existent. The HR team were addressing this but this fell through the cracks like everything else.

avatar
VoxSmart Response
1y
Thank you for sharing your feedback regarding your experience at VoxSmart in 2022. We appreciate your insights and acknowledge the concerns you've raised. Since 2022, VoxSmart has undergone significant transformations aimed at addressing areas such as leadership, strategic direction, and product development. Our leadership team is committed to fostering a transparent and engaging environment, ensuring that all employees are aligned with our company's vision and objectives. We have also implemented comprehensive strategies to enhance our product offerings, focusing on innovation and quality to better meet the needs of our clients. Additionally, we’ve introduced structured career progression frameworks to support our employees’ professional growth and development. Recognising the importance of employee well-being, we have also made substantial improvements to our salary and benefits package, benchmarking it against industry standards to ensure we remain competitive and continue to support our employees in meaningful ways. We understand that experiences can vary, and we value all feedback as it helps us to continually improve. We wish you the very best for the future.

Explore other reviews about VoxSmart

1.0
4 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some good people with good intent

Cons

Heroics are celebrated, unrealistic expectations - lots of churn of staff/redundancies

2
1.0
16 June 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At first, it was a great place to work—good salary, nice team, startup vibe, etc.

Cons

Everything started to go wrong when they removed some key people from management and hired others with corporate mindset. That was the beginning of the end.

See reviews by: Helpful|Rating|Date|All