Horrible Place to Work - Anonymous employee Vroom Employee Review

1.0
11 June 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The free beer is nice I guess. If you’re going to work at Vroom, having access to free alcohol is kind of a necessity.

Cons

I’d like to start off by addressing all the painfully obvious fake reviews written on here by leadership and HR in the last week or so. If they put half as much effort into doing their jobs as they did into posting on Glassdoor, then Vroom might actually be a desirable place to work. Senior leadership and HR at Vroom is despicable and incredibly incompetent. They’ve built a culture of lies, deception, nepotism, and backstabbing which sits at the core of Vroom. Some of the fake reviews claim the company is “growing”. This translates into “we have open positions because so many people are leaving the company and we can’t hire for them because nobody wants to work here.” Another review states that it’s a dynamic workplace where things move fast. This might not be for everyone.” This translates into: Leadership has no vision or direction. Goals are constantly changing and you will be blindsided by the decisions made from the top down. CEO Paul Hennessy prides himself on cultivating an open culture where everyone can contribute ideas. This could not be further from the truth. Vroom leadership claims the company to be a “disruptive force in the automotive space”. Literally, nothing Vroom does is disruptive. Vroom is nothing more than a used car dealership with a crappy, out of date, poorly functioning website. No investment or priority is placed on product/engineering. Paul Hennessy claims the company is e-commerce. I’m not familiar with too many e-commerce companies that fed-ex paperwork to their customers and doesn’t allow you to perform any part of the transaction online. Go to yelp and read reviews for Vroom, it’s all there. This is how Vroom operates.... like it’s still the 1990’s. Vroom laid off the majority of their product team and all of engineering leadership earlier this year. This is NOT a company that is disruptive. It’s a company that is desperately trying NOT to go out of business. If you choose to work here, you will have no prospects for career growth or advancement opportunities.

Explore other reviews about Vroom

5.0
17 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great technical manager (director). Able to work remotely.

Cons

Not much in the way of upward mobility.

4.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent management. Allowed me to work from home when I was having high anxiety about driving. They were accommodating in regard to almost any request as long as it was requested on ample time. Pay was good and reviews and raises every 6 months was a game changer. We had very low turnover and remained productive untill the end.

Cons

Well, our department was outsourced to the Philippines and we were not told untill 1/31/2026. Yes we found out at the end of the workday that we were not going to be coming back and they sent our department to another country.

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