HOLY CRAP DO NOT WORK HERE - Retail Assistant WINDSOR SMITH Employee Review

1.0
29 Oct 2025
Recommend
CEO approval
Business outlook

Pros

none. absolutely none. the worst job i’ve ever had. I read the reviews in here before going into my first shift, and i should’ve listened

Cons

where do i begin? 1. twice a week the employees have to take pictures of the stores to send to the owners. every shoe has to be lined up EXACT, and if it’s off then they have to send all the pictures again and get berated by the owners. the owners will also message the manager and talk about how incompetent the employees are. 2. I got hired as a christmas casual and was asked to stay on as casual. throughout this time i worked over 38 hours a week because there was only 3 people that worked in my store. most of the time my coworkers were sent to other windsor smith stores to cover work there, as the owners would fire people on a whim. 3. no organisation. I got called in multiple times on any days off at like 7 am because everyone had called in sick and I had to go in store. i would have to run the store alone for hours while also having to take store photos. 4. horrid co workers. Most of the coworkers i had the displeasure of meeting were rude , arrogant and just plain mean. Making up lies and going back on their word. if i had any issues with a coworker i would go to the manager, and the manager “promised not to tell anyone” then went straight to my coworkers and told them everything, resulting in me having an emotional breakdown and quitting on the spot. the owners called me a childish brat. 5. no discount or free items if you’ve read this far let me reiterate… DO NOT WORK HERE. FOR YOUR OWN SANITY. it sucks and just writing this is making me feel sick

Explore other reviews about WINDSOR SMITH

1.0
13 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The only pro was the cluster manager. Honestly best manager I’ve ever had

Cons

Everything. I honestly wanted to believe that the reviews I saw after accepting the job were just people overreacting but they weren’t. Every single one was right. The way head office management treated staff, I’m not surprised some of them acted out.

1.0
24 June 2025
Recommend
CEO approval
Business outlook

Pros

nothing at all. Wish i didn't have to fill out this part

Cons

absolutely everything. Never had a worse job than this one. Management is crazy- constantly calling, watching on the cameras, making you submit weekly store photos twice a week whilst you're working alone on the busiest weekend days. If a shoe was not displayed perfectly (1mm off) the owner would make you fix it and resubmit the photos despite having customers coming in and out of the store touching the shoes... yawn, You will be expected to work alone even if its a weekend or a large store, this means you cannot go to the bathroom or have to wait a really long time to take your break (sometimes you will have to have it before close) You will not get paid over your allocated shift time. if you have to stay back for a customer, they will not pay you for it. You don't get any staff discount, They don't offer refunds so be prepared to have customers yelling at you most shifts. They don't care what days you cant work, even if you enter N/A they will roster you on. Lots of catty girls at work as well who will throw you under the bus to get brownie points.

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