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      WPI Verizon Wireless

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      WPI Verizon Wireless reviews

      Promotional opportunities overshadowed by strict quotas and surveys - Customer Service Representative WPI Verizon Wireless Employee Review

      3.0
      12 June 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Full-time with benefits. Includes a 401K. Opportunities for promotion.

      Cons

      Not the best, but it pays the bills. There is a daily quota of accessories or phones to sell and you can get in trouble if you don't. 3 random calls will get surveyed to see how they feel and if they give you below a minimum score, you'll be in trouble with QA.

      Explore other reviews about WPI Verizon Wireless

      5.0
      22 Jan 2026
      Retail sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Company Benefits and company culture

      Cons

      There wasn't much flexibility in the schedule.

      3.0
      4 June 2026
      Solutions specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits and pay are both great.

      Cons

      The job is soul sucking. Super super micromanaged and it's also a toxic environment from both management and customers in my experience.

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