Great autonomy and learning opportunities - Health and Benefits Manager WTW Employee Review

4.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Autonomy. Deep resources. Access to very smart people so there are always chances to learn.

Cons

Not enough PTO. WTW is a big firm and sometimes lacks the connection to firmwide resources. Ex: I tried getting a benefits question answered (I am in benefits consulting so I know it's something the employer should know) and they kept referring me to the vendor who kept referring me back to the employer. Given how much collective knowledge we have as a firm, our internal resources on this should be flawless. We should also know an internal HR person who we could escalate the issue to. Ex: no one knows how to get advanced IT support like a list of who is getting a new laptop.

Explore other reviews about WTW

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great low cost benefits, generous pay, remote work and great team environment

Cons

Onboarding is a little slow but once you get a flow, you’ll get up to speed quickly

3.0
17 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Paycheck is great, people to work with are generally very intelligent, positive and professional. Many positions are work from home or at least hybrid. Continuous learning is encouraged. Since the company is technically British, it is very inclusive and has several networks to ensure inclusion (although some such as the menopause support group are UK based which isn't surprising as the US doesn't typically care about such things though they should).

Cons

The workload is often insane to put it mildly. You are expected to sort of "do everything". When you are encouraged to speak up if you have too much work, they pretty much tell you "well you just have to figure out how to get it done because we have to give you more work". There is blatant favoritism. Those who are liked are praised for giving detailed answers on calls and granted a month off of PTO while those not as well liked get grilled when they ask for one day off and are told "not to overthink" when they try to provide detailed answers.

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