Fine place to start; look elsewhere to really grow - Health & Benefits Analyst WTW Employee Review

2.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

• Supportive colleagues that create a sense of camaraderie • Solid mentorship in early career (if you know where to look) • Generous PTO, bereavement leave, and actuarial exam support can make WTW feel like a good place to learn and grow for the long haul

Cons

• Incredibly slow start when onboarding that can potentially hinder meeting billable hour goal(s) • Lack of comprehensive training for analysts/new hires creates bottlenecks in projects and often leads to very serious issues with delivery or compliance down the road, risking long-term client relationships (putting a series of hour-long training calls on calendars during peak busy season is not an engaging or effective way to disseminate this information) • No comprehensive guidance for how AI can be integrated beyond "summarizing emails" or "document review" and leadership seems to be stumped about this as well; the basic enterprise Copilot subscription can only do so much in comparison to other tools (GPT, Claude) out there • Remote first culture (though it has its perks) creates issues in communication and coordination • Slow career growth and opaque promotion timelines that wildly differ between offices

Explore other reviews about WTW

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative atmosphere, leadership engage with colleagues, genuine desire to help people further their career

Cons

I don't have any cons

2.0
28 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Work is challenging - Benchmarking and survey data provides value - Can build a large network across employers, vendors and carriers

Cons

- "Merit" or annual pay increases are often less than annual Federal cost of living adjustments to address inflation. I have earned less every year I remain at WTW. - If promoted, raise is combined with "merit" and dilutes both amounts. I've never heard of one person being satisfied with merit + promotion salary increase. If anything, this is the final trigger to seek employment elsewhere. - High billable rates paired with higher execution/client satisfaction expectations yet overall pay/comp don't reflect it. Internal systems and process distract from productivity and impact. - Limited to no investment in training and development outside of internal webinars - Always hear "our people are the difference" yet it doesn't feel like that when it comes to total comp, professional development, and systems/tools that make sense - After 7 years, burnout is high amongst colleagues and I personally can't imagine many more anniversaries. Many high-performing, valued colleagues have left in last 12 months

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