Need to invest in people and technology - Anonymous employee WTW Employee Review

2.0
19 Dec 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Varied clients, Opportunity to work with different industries, Good name recoginition in the HR space

Cons

Firm does not practice what it preaches. Conducts and publishes research and consults on how to engage employees, be a 'best place to work" but does not follow own advice. In a professional services firm the #1 assett is the people -- but these people are working with outdated phone and computer systems, legacy "cliques", poor staffing model (several people have to burn out/quit before replacing)

Explore other reviews about WTW

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great low cost benefits, generous pay, remote work and great team environment

Cons

Onboarding is a little slow but once you get a flow, you’ll get up to speed quickly

1.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Learning everything about Life insurance, annuities and health

Cons

They are quite two-faced. Thry gas you up thinking you are doing well then turn around and terminate you for any slight. For instance---you must be on camera during training but we were told if we were sick or not feeling too well, we can ask for accomodation. With the understanding that it would be taken into consideration. Well...it isnt. They throw it back in your face. They do not like criticism. Say something wrong, you're done. They listen in on the classes and even if they think you said something the complete opposite of what was said and taken out of context, they do not care about the truth for you bruised their ego. Do not believe them when they tell you you are doing good during training. Its more about how much you want to be under WTW's influence. In other words, NO CRITICISM IS ALLOWED. I would write more but this should suffice.

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