Great People, Great Co-Workers, Subpar C-Suite - Assistant Vice President WTW Employee Review

3.0
16 July 2012
Recommend
CEO approval
Business outlook

Pros

Willis is rwell-known in the benefits industry and is a strong player in the middle-market segment. It's a great company to gain experience and have good work / life balance. For the most part, co-workers are very nice, friendly, professional, cordial, in sum - good team members. Willis also has the best offices in the industry. Nice office locations, very modern office layout with brandnew office equipment.

Cons

Pay and benefits lag the industry in general. Willis paid too much money for its HRH acquisition in 2008 and as a result could ill afford to give its hard-working employees raises or 401K matches for more than 2 years. There is little opportunity for training or advancement. The company claims to have an aggressive sales culture when in reality new business production is inconsistent and varies between offices. There is no "up or out" sales mentality. Average does it. Company CEO likes to have his photograph everywhere. Company offices, company website, intranet, etc., ad nauseum. . . You get the picture (no pun intended)!!! Lastly, but most importantly, Willis has replaced merit / performance bonuses with what it calls "Cash Retention Awards". Tthe problem with this cash retention award is that you have to pay the company back if you leave voluntarily. Currently, the vesting period for the bonus is 3 years. That's like rubbing salt into the wound as Willis is already below par when it comes to comp and ben due to the HRH acquisition. This Cash Retention Award only destroys employee morale and ultimately, loyalty. A company that is an employer of choice does not need to worry about its employees jumping ship because potential employees will beat a path down your door for a chance to work for you. Paying your employees a bonus is simply the cost of doing business and rewarding hard-work.

Explore other reviews about WTW

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Colleagues are very helpful and provide great mentorship

Cons

Some frustrating internal admin processes that can be a drain on time

3.0
17 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Paycheck is great, people to work with are generally very intelligent, positive and professional. Many positions are work from home or at least hybrid. Continuous learning is encouraged. Since the company is technically British, it is very inclusive and has several networks to ensure inclusion (although some such as the menopause support group are UK based which isn't surprising as the US doesn't typically care about such things though they should).

Cons

The workload is often insane to put it mildly. You are expected to sort of "do everything". When you are encouraged to speak up if you have too much work, they pretty much tell you "well you just have to figure out how to get it done because we have to give you more work". There is blatant favoritism. Those who are liked are praised for giving detailed answers on calls and granted a month off of PTO while those not as well liked get grilled when they ask for one day off and are told "not to overthink" when they try to provide detailed answers.

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