Read Carefully Before Applying For WTW - Pension Administrator WTW Employee Review

1.0
12 Mar 2019
Recommend
CEO approval
Business outlook

Pros

- Some good benefits including private health care and the ability to pick and chose your flex benefits. - A lot of overtime available (due to many vacancies in the building- and employees leaving). - Everyone is very sociable and many friends made - with constant invites to outside work socialising.

Cons

- Better to go to WTW once you have experience. Those who start as administrators will be pushed down, with resistance to reasonable salary rises and promotions. - WTW will get you doing the work and job description of a higher level employee without the actual title and salary to match this. Therefore, limiting you from leaving for a higher position elsewhere. - Lack of training when you start. No one has the time to properly train employees. - They value quantity over quality but the blame is strong as soon as mistakes are made. - Knowledge is bottom heavy. Lower level employees have a lot of knowledge (which is mostly self-taught due to lack of training) and are relied upon to push the high level employees up - whilst being paid a significant amount less. - Would rather and will pay more to hire people in senior positions (from Senior Administrator and above) and pay significantly less to those promoted from within. - Do not reward those with the talent and knowledge and are extremely discouraging and demotivating to work for. - Do not care about keeping loyal employees and have a big retention issue with employees in and out constantly. - Advertise as a flexible working environment - but I did not witness any flexible working during my time and managers are extremely reluctant (mostly refuse) to allow any flexible working - even if you give valid reasoning e.g. an important doctors appointment. - I was at WTW for just over a year and watched great, knowledgable employees with high potential leave. I also watched the bottom level employees essentially being the brains for the seniors and managers. - Work-life balance is not encouraged and extremely poor. Managers trying to get employees with families and children to do overtime - with some left feeling guilty that they are not able to. - Team leaders and managers will admit that there is an issue with the levelling system and promotions/pay rises but are not willing to put in effort to make change.

Explore other reviews about WTW

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people who excel in their field and enjoyable to work with; good benefits and compensation; good feedback systems

Cons

a little too much email from corporate staff

1.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Learning everything about Life insurance, annuities and health

Cons

They are quite two-faced. Thry gas you up thinking you are doing well then turn around and terminate you for any slight. For instance---you must be on camera during training but we were told if we were sick or not feeling too well, we can ask for accomodation. With the understanding that it would be taken into consideration. Well...it isnt. They throw it back in your face. They do not like criticism. Say something wrong, you're done. They listen in on the classes and even if they think you said something the complete opposite of what was said and taken out of context, they do not care about the truth for you bruised their ego. Do not believe them when they tell you you are doing good during training. Its more about how much you want to be under WTW's influence. In other words, NO CRITICISM IS ALLOWED. I would write more but this should suffice.

See reviews by: Helpful|Rating|Date|All