Great Community Presence, Poor Employee Support - Anonymous employee Wasserstrom Employee Review

3.0
26 Oct 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company is always involved in community work. Whether it's Rebuilding Together, blood drives, food drives, etc. this company truly cares about Columbus. Our customer service team is a great opportunity for someone just out of college: steady Monday-Friday hours, benefits, paid time off, things that aren't that easy to get fresh from school anymore. If you happen to make good impressions on the right people, you will be promoted quickly and your hard work will be appreciated.

Cons

If you don't happen to be so popular with the right people, movement will be very hard. Sure, in some of these cases I've seen it's because these people aren't really Sales material due to personality traits, work ethic, etc. but I've seen too many times a really hard worker who does a great job go unnoticed because he/she isn't gossip buddies with a supervisor. It's very difficult to make good money here unless you are an account manager with high-activity accounts (these positions are few and far between). Raises will always cap out at 2% if you're able to even negotiate that. Rewards for being a good employee consist of more work and covering for our less competent coworkers.

Explore other reviews about Wasserstrom

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Wasserstrom has a strong core of long‑tenured associates, which speaks to both the stability of the company and the quality of the work environment. The average associate tenure is over a decade, and with more than 123 years in business, there is a deep sense of history, craftsmanship, and commitment across the organization. Many associates have built long careers here, contributing deep knowledge and a genuine willingness to mentor, collaborate, and support one another. One of the company’s unique strengths is the close connection between the corporate office and the shop floor. Having these teams physically and operationally connected creates strong alignment, real‑time collaboration, and a shared sense of ownership in the work being done. While the company values its traditions, it is also forward‑thinking and continues to invest in innovation, process improvements, and new ways of doing business. Turnover is low, associates take pride in what they build, and it shows in both the quality of the work and the overall culture. Leadership is approachable, teamwork is encouraged, and there is a clear emphasis on safety, consistency, and continuous improvement. Associates are given opportunities to learn, grow, and build lasting careers while contributing to a company that continues to evolve and innovate.

Cons

Because the company has many long‑serving associates and established processes, the environment may feel more structured or traditional for those who prefer constant change.

2.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

The people are nice to work with.

Cons

The pay is terrible for the level of streas

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