If only you knew the half of it! - Sales Watchfinder Employee Review

1.0
11 July 2019
Recommend
CEO approval
Business outlook

Pros

Being able to handle a multitude of brands.

Cons

Watchfinder is now owned by Richemont but still run like a market stall! So you'd think by the TV adverts and online presence Watchfinder would be a great place to work.... Wrong, The company is forever under staffed, in store your lucky to receive any training whatsoever. Absolutely 0 respect for staff, little to no security training. You are expected to give your heart and soul to the job, in return you will receive very little! Unrealistic targets and no compromises in relation to this no matter how hard you or your team work. Higher management is non existant, you'll hear from them on the odd occasion via email. Back stabbing and blame culture. If your face doesn't fit then you'll be left to your own devices with NO support. The company gives no product training, the staff are glorified retail workers working well over 43 hours per week with no sick pay or perks. No fixed staff discount, watches available at discount dependant on how well you 'Fit in' Long hours on your feet, constant maintenance issues in store that go ignored and un dealt with.

Explore other reviews about Watchfinder

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Hands on experience with luxury products. Company is well connected, you can get support and it's easy to find a higher up to get assistance.

Cons

Terrible work culture. Sales are territorial (due to company bureaucracy) and at times the clients had to suffer just because somebody else wouldn't get the sale or they weren't getting commission so they wouldnt try to help close your client. You can have a client that has been loyal to the company for years, earning the company 6 figures in profit, but the moment you need a reduction of a price of £20, the company will say no. Ruining your relationship with the client for good. Discounts are only awarded by desperate managers trying to make more commission than their sales employees. If you tried to get a £10 discount approved you would be met with a hard no, but if a manager needed a discount, suddenly any figure is acceptable.

5.0
24 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Christian supported me throughout the recruitment process, he handled everything exceptionally well, he was professional, organised, and proactive, keeping me updated at every stage and responding quickly to any questions I had. His clear and friendly communication made the whole experience smooth and stress free. Overall, I was genuinely impressed with the care and attention he provided and would happily recommend him to anyone going through recruitment with Watchfinder.

Cons

I don’t believe I have anything negative to say.

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