TCV is a terrible PE firm, Layoffs happen regularly, cash strapped - Senior Project Manager Watermark Employee Review

1.0
13 July 2020
Recommend
CEO approval
Business outlook

Pros

The prior PE firm that owned us were fantastic. They understood Higher Education and actually listened to us employees. They invested in this company and actually helped us grow. TCV is horrendous. Do not work here we keep laying people off, cut salaries, and worse we are very low on cash. The culture here is terrible and the surveys will show that. Stay away.

Cons

The consultants that TCV brought into the company are clueless, arrogant, and clearly don't have to implement what they recommend. They have decimated our sales teams and leadership teams. The moral on the product team and especially the sales teams are at an all time low. When they bought us we were a fast growing and profitable company. Now that they own us, all of us a sudden we don't know what we are doing and somehow they do. Not one of these consultants have ever worked in Higher Ed or the assessment space yet they somehow think they know how to run things. The product suite is a total mess due to their lack of investment and constant cost cutting. You definitely don't want to work here. I feel bad for our customers who will suffer due to the lack of knowledge and support. Many of the staff on my team and other teams are actively looking so turnover will increase.

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Watermark Response
5y
While it’s hard to hear a not-so-positive experience, please be assured that your review has been heard. As we grow as an organization and make changes, we are always evaluating where we can improve and what we can do to support a work culture that promotes open communication, professional growth, and progress. Your feedback is appreciated.

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