How is the CEO still employed? - Pharmacist Well Pharmacy Employee Review

2.0
13 July 2018
Recommend
CEO approval
Business outlook

Pros

Brilliant hard working colleagues working throughout the pharmacies. Almost everyone I’ve worked with wants to do a good job and really cares about customers. Most of the branch teams are like families and look after each other. Local management is very supportive.

Cons

CEO seems arrogantly hell-bent on throwing away the owners money on massive projects that continuously fail. A care homes model that has now totally crashed and burnt, and a Hub and Spoke system that was doomed from the outset - but rather than listen to customers the company persisted in ploughing on and wasting millions on it. It’s now also been ditched. The latest way of pouring Bestway’s cash down the drain is a huge ‘Digital’ team who have been employed for a year and delivered nothing. Morale is on the floor - thanks to the arrogant and out of touch senior leadership. Company is still making money in spite of the Exec, not because of it To make things worse they continually write articles in the Pharmacy press describing how great we (they) are. YOU HAVE NO CREDIBILITY!

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Well Pharmacy Response
7y
Thank you for taking the time to leave your review for Well Pharmacy. At Well we value and take all feedback seriously and I would like to discuss your comments and experience with us in more detail. Please get in touch directly at ben.turner@well.co.uk or contact me through my internal number. Ben Turner HR Director

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5.0
10 Apr 2025
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CEO approval
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Pros

experience training food pay pension

Cons

work hours are long and tiring

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Well Pharmacy Response
1y
Hi there, thank you for your feedback. It's great to hear that you had a good experience working with us. It's important that we offer benefits that are meaningful to our colleagues, so we are glad to hear that you enjoyed your benefits package. We understand that Pharmacies can be busy environments to work in and we thank you for providing care to our patients and customers! Thank you. Well Pharmacy
4.0
25 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Team work , good relationships and good salary

Cons

A lot of work , pressure, responsibility

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Well Pharmacy Response
1y
Hi there, Thank you for your feedback. We’re happy to hear that your overall experience with us was a positive one, and that you built good relationships whilst working with us. We thank you for your honesty and acknowledge the great responsibility that comes with working in community Pharmacy. The mental health of our colleagues is of the upmost importance, and we would advise anyone struggling to reach out to their line manager for support, and to take advantage of our partnership with the Retail Trust. We wish you all the best in your future endeavors. Well Pharmacy
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