Management needs to improve significantly - Customer Service West Health Employee Review

1.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nothing really great about this place.

Cons

Management needs to get with it.

Explore other reviews about West Health

1.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Sincerely, if I were able to accurately rate West Health - I'd give it 0 stars. I will say the best thing about this company is the group of lower end employees that have trauma bonded while working for this company and their efforts to make days more bearable do not go unrecognized. I am absolutely NOT speaking of the "morale" events that are planned by HR.

Cons

This is one of the most toxic work environments I have ever worked at. At the head, a money-hungry, extremely petty, resentful, manipulative person with not one lick of consideration or empathy for others. Under her, a group of executives that do everything and anything she demands to continue securing their way too high salary. At the bottom, traumatized employees that are consistently micromanaged, yelled at, disrespected and undermined. Please do not work for this company. The salary will be enticing, please do not let this company use money to trap you.

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