Stagnant - Anonymous employee Western Union Employee Review

1.0
19 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Corporate headquarters is conveniently located for commuting purposes if you have a family and don't have need to live in downtown Denver. Other than that, there's not a whole lot of positives.

Cons

Lack of innovation means that the Western Union is just holding onto its market share in a business that will soon disappear. The vast majority people who use Western Union services are poor people, immigrants, citizens of developing countries, etc. With more countries getting better internet service, improved online banking, crack down on terrorism/money laundering/drug trafficking/sex trafficking usage of cash wiring, Western Union is the major player in a massive but dying business.

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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