Not a team environment at HQ, leaders only care about themselves and getting ahead - Anonymous employee Western Union Employee Review

2.0
2 Nov 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of pros on the surface, but don't be fooled by all the hype and awards. Lots of talk just for show. If you are considering working here, read and listen to the negative comments here..they are spot on.

Cons

High turnover, low morale, overworked employees, everyone out for themselves. I feel like I made a big mistake and wished I had paid more attention to the negative comments on this site reflecting HQ culture...it's all true. Hoping to find something at a new company all together like Schwab or Amazon where lots of former WU employees have gone.......

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Western Union Response
9y
Thank you very much for sharing your honest feedback about WU. We’re sorry to hear about your experiences at our global headquarters, but we appreciate you taking the time to share them with us on Glassdoor. In regards to your leadership advice to management, every leader in the organization takes part in a program that is focused on strengthening their leadership capabilities. They meet bi-monthly and we’ve seen great benefits from this program, in helping leaders improve. We believe WU’s purpose of “moving money for better” attracts the best talent who want to make positive changes for the business, and especially for our customers around the world, in over 200+ countries and territories. We thank you for joining WU and want you to be happy while working here. If you believe you are overworked or know of certain employees who may be overworked or have low morale due to management, we urge you to contact our ethics department internally, so that your anonymous feedback will be taken into account. We take matters like this very seriously. Thanks again for your time.

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5.0
1 May 2026
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CEO approval
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Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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